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WELCOME TO NEKA'S 

  • What payments do you accept?
    We offer various payment options including credit cards, debit, PayPal, and pay in 4.
  • Do you accept returns?
    Returns are accepted within 14 days of receiving your order. Orders must be returned in the same condition as received. If the product is altered in any way, it will not be accepted.
  • Can I exchange a product if I changed my mind?
    We do not do exchanges.
  • How many days does it take for me to receive my product?
    Shipment can be received in 5-7 business days after your order processes.
  • How much is the cost for shipping?
    Shipping is free on orders.
  • What shipping methods do you use?
    Shipment methods may include FedEX, DHL, UPS, or USPS.
  • What if I don't receive my order in the expected timeframe?
    If you do not receive your order in the expected timeframe, please wait at least 3 additional business days. If you still have not received your order, please contact your local delivery carrier of that shipment. If they cannot assist you further, please contact our office for further assistance.
  • Can I track my order?
    Yes. You will receive a tracking number via email when your order ships.
  • How would I contact you if I need to ask a question or discuss concerns?
    You can reach out to us at info@nekas-online.com for any inquiries or assistance regarding our products and services. You can also contact us on our "contact us" page, as well as on our business phone number (504) 434-2660.
  • What are your hours of contact?
    You may contact us M-F from 8 am - 5 pm, and Sat 9 am - 3 pm (CST).
  • Do you offer live chat?
    Yes we do. Please see our contact page.
Free shipping
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